DISCRETE PACKAGING Free Shipping on purchase over $150 U.S continental only!

FAQS

HOW ARE MY ORDERS SHIPPED TO ME?

We ship all of our orders discreetly. Your orders will arrive in a white mailer bag

HOW WILL I KNOW MY ORDER HAS GONE THROUGH?

When your order is processed and packaged you will receive a confirmation shipping email with tracking information. Please allow 5-7 business days for USPS to update tracking information once you receive your confirmation email. Please check your spam file for this email, as it can sometimes be filtered accidentally.

MY PACKAGE SAYS IT HAS BEEN DELIVERED BUT I HAVE NOT RECEIVED IT. WHAT DO I DO?

Please allow 3 business days after the expected delivery date in the tracking information before contacting them.

DO YOUR RECHARGEABLE DEVICES COME FULLY CHARGED?

NO, THEY DO NOT. HOW LONG DO YOU TAKE TO RESPOND TO EMAILS

Please allow 24 to 48 hours to respond via contact method.

WHAT IS YOUR RETURN POLICY?

Due to the nature of our products, once an item leaves the warehouse it is considered used, and therefore ineligible for return, refund or exchange due to health and safety concerns .If you have any questions before purchasing, please direct sales rep on our live chat or via emails or via our contact form on the web.

HOW CAN I CONTACT A CUSTOMER CARE REPRESENTATIVE AT?

The best way to contact customer care is by filling out our contact form. A customer care representative will get back to you within one to two business days.

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